Settings

Your zone, forwarding, hours and templates

Your working zone

Teammates see this as your local time before they transfer you a call. Your browser is currently in .

Call forwarding

When nobody on the team can take a call, the router forwards it to this number before falling back to voicemail.

No numbers on this org yet.

Ring order, business hours and queue membership are configured in the routing tables; there is no editor for them yet.

Dialing windowsLead's local time
Eastern9:00 AM — 8:00 PM local
Central9:00 AM — 8:00 PM local
Mountain9:00 AM — 8:00 PM local
Pacific9:00 AM — 8:00 PM local

The window is advisory in the UI — it warns the rep, it does not block the dial. SMS quiet hours are enforced server-side.

SMS templates0 templates

No templates yet.

Templates are read-only here; editing them needs the template-management endpoints, which are not built yet.