Settings

Enable the softphone to manage audio devices. The microphone, speaker and ringtone pickers, the level meter and the test sounds all need the phone engine running.

Short tones for the moments you should not have to look up for: a call connecting, a call ending, an appointment booked, and a text arriving while Talkr is open.

Saved in this browser only. They play through your system output, not the call speaker chosen above.

The number sellers see when you call or text. Pick a dedicated line, or let Talkr match the seller's area code from the org's numbers.

Teammates see this as your local time before they transfer you a call. Your browser is currently in ….

When nobody on the team can take a call, the router forwards it to this number before falling back to voicemail.

Ring order, business hours and queue membership are configured in the routing tables; there is no editor for them yet.

The window is advisory in the UI — it warns the rep, it does not block the dial. SMS quiet hours are enforced server-side.

What a rep can insert into a thread. Merge fields like {first_name} are filled in when the text is sent, and the editor shows exactly what the seller reads.