Features

Everything a calling team needs, nothing it has to work around.

Talkr replaces the phone system, the texting tool and the dialer with one workspace that knows your leads.

Calling

A real phone in the browser.

Outbound and inbound over WebRTC, with the controls a rep reaches for on every call.

Click to dial: Type, paste or pick from recents. Letters are fine; the keypad is thumb-sized on a phone.
Live call controls: Mute, hold, keypad, speaker and transfer without leaving the page.
Inbound routing: Calls ring the reps who are present and available, in the order you set, inside business hours.
Queues and IVR: Hold callers in a queue or offer a menu, then hand them to the right team.
Voicemail and recordings: Missed calls land as voicemail. Recordings attach to the call record.
Wrap-up: Every call ends with a disposition and a note, so the next rep knows what happened.

Messaging

One conversation per lead, shared across the team, with the compliance handled for you.

Team inbox: Threads sorted by the latest message, with unread counts and who replied last.
Templates: Saved messages by category, filled in with the lead and property details.
STOP and consent: Opt-outs are honored automatically and recorded. Consent is tracked per number.
Delivery status: Sent, delivered, failed: the state of every message, straight from the carrier.

Sales dialers

Load a list, start a session, and Talkr keeps the calls coming.

Preview and power modes: See the lead before you dial, or let the session dial for you.
Retry scheduling: No answer, busy and voicemail each schedule the next attempt on their own rules.
Answering machine detection: Machines are skipped so reps only talk to people.
Compliance built in: Suppression lists, calling hours and consent are enforced on every dial.

Workflows and tasks

When something happens on the phone, Talkr does the next thing.

Triggers: Call ended, text received, disposition set, lead created and more.
Conditions: Only when the disposition is "interested", only during business hours, only for this campaign.
Actions: Create a task, send a text, tag the lead, notify the team, update the CRM.
Tasks: A to-do list per rep with due dates, so nothing that came out of a call gets lost.

Reporting and floor

Numbers defined once at the database level, so every screen agrees.

Overview and by rep: Calls, connects, talk time and outcomes, for the team and per person.
By day: Trends over any range, bucketed in your time zone.
Queues and quality: Wait times, abandons and call quality with the cause attributed: network, device or carrier.
Cost ledger: Per-call carrier cost pulled from the provider, so you know what each conversation cost.
Live floor: Who is on a call, who is available and who is away, updating as it happens.

Integrations

The phone follows the rep into the CRM, and the data flows both ways.

Podio sync: Field-mapped, two-way and loop-safe. Calls and texts land on the deal; deal changes come back.
Chrome extension: A popup dialer and a side-panel call console with the lead card beside the call.
Public API and webhooks: Everything the app can do, with API keys and signed webhook deliveries.
Twilio or Telnyx: Bring your own carrier account. Talkr sits behind an adapter, so the carrier can change.

Platform

Underneath, Talkr is built like a ledger.

Event-sourced calls: Every call is a sequence of carrier events you can replay. Nothing is overwritten.
Reconciliation: Records are checked against the carrier, and mismatches are surfaced instead of hidden.
Roles and audit: Owner, admin, manager and rep roles, with an audit log of who changed what.
Team time zones: Reps work from where they are. Business hours and reports follow each team.

Open the workspace and place a call. The rest of the features are one tab away.